Privacy Policy

We collect information you provide, including name, business information, contact details, operation details, product interest, account information, form submissions, communications, billing information, and other information you choose to provide.

We may automatically collect IP address, browser and device type, operating system, pages and features accessed, dates and times, referring website, diagnostic information, and security activity. We may use necessary cookies and obtain consent where required for non-essential cookies.

Customers and authorized users may submit business and operational information. Customers are responsible for having legal authority to provide it.

We use personal information to provide, operate, maintain, secure, support, and improve services; administer accounts and permissions; respond to inquiries and demos; process transactions; prevent fraud; communicate about accounts, security, billing, services, and permitted marketing; comply with obligations; and establish, exercise, or defend legal claims.

We do not sell, rent, or trade personal information.

Where consent is required, we obtain consent appropriate to the sensitivity of information and circumstances. Consent may be express or implied as permitted by law.

You may withdraw consent for optional uses subject to legal or contractual restrictions and reasonable notice. You may unsubscribe from marketing communications; necessary account, security, billing, and service communications may continue.

We may disclose information to providers of hosting, storage, email, communications, authentication, security, monitoring, analytics, payments, support, and professional services.

We may disclose where required or permitted by law, to authorities, to investigate fraud or incidents, to protect rights or safety, in a financing or business transaction, or where you authorize disclosure. Providers must use information only as necessary and protect it appropriately.

BarnX may use service providers in Canada, the United States, or other jurisdictions. Information may be stored or processed outside your province or country and subject to local laws and lawful access. Specific customer data-residency commitments apply to the relevant environment.

Where BarnX processes information for a customer, the customer generally determines what is submitted and how it is used and remains accountable. BarnX acts as a service provider and processes customer data under the applicable customer agreement.

Individuals seeking access to or correction of customer-controlled information may need to direct requests to the customer.

We retain information only as long as reasonably necessary to provide services, maintain records, meet security and operational requirements, comply with obligations, resolve disputes, and enforce agreements. When no longer needed, we delete, anonymize, or securely dispose of it subject to legal requirements and backup processes.

BarnX uses reasonable administrative, technical, and organizational safeguards against unauthorized access, collection, use, disclosure, copying, modification, loss, or disposal. No internet service is completely secure. Users must protect credentials, control access, and promptly notify BarnX of suspected unauthorized activity.

Subject to applicable law, you may request access to information BarnX holds about you and correction of inaccurate or incomplete information. We may verify identity and may limit or refuse access where permitted or required by law.

Some features use automated processing, including intake product suggestions and automated or AI-assisted functionality. These tools assist rather than make legally significant decisions without human involvement.

Our services may link to or integrate third-party services we do not control. This policy does not apply to them; review their privacy policies before providing information.

BarnX maintains procedures to assess and respond to suspected privacy and security incidents. Where required by law or contract, BarnX will notify affected parties.

BarnX provides business software and services. Our public website and services are not directed to children, and we do not knowingly collect personal information directly from children.

We may update this Privacy Policy for changes to services, practices, or legal obligations. The revised policy will be posted on this page with an updated effective date.

For privacy questions, access or correction requests, or complaints, contact the Privacy Officer, BarnX Technology Inc., Canada, privacy@barnx.ca.

If you are not satisfied with our response, you may be entitled to contact the Office of the Privacy Commissioner of Canada or your provincial privacy regulator.